The ISO 9001 standard helps you develop a Quality Management System (QMS) to meet your customers' quality requirements while continually improving operational processes. Since the standard is neither industry- nor product-specific, it may be used by any organization that provides a product or service.


ISO 9001 helps organizations of any type and size with quality management, including:

Fulfilling customers' quality requirements

Following applicable regulatory requirements

Enhancing customer satisfaction

Achieving continual performance improvement in pursuit of these objectives

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A "management system" is the organization's structure for managing its processes or business activities. This structure transforms the input of resources into a product or service that meets the organization's business objectives, satisfies the customer's quality requirements, and complies with regulations.


Achieve consistency of product/service quality and compliance with legal requirements

Formalize Good Working Practices

Assure satisfaction and added value to customers

Reduce costs for quality

International recognition as a well-managed organization and business


ISO 9001:2008 provides a valuable process approach to quality management. By better understanding the "horizontal" interaction of departments or business units within our organization, we can ensure that all of our functions create real value for our customers.

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